About TeddyGraphics — the Studio behind Huggable UX
Who We Are
A UX Studio for the Interfaces, that People Can't Afford to Get Wrong
TeddyGraphics is a UX/UI design studio specializing in fintech, payments, and embedded interfaces. Since 2012 we've designed the screens where money changes hands — payment terminals, self-service kiosks, unattended systems, and regulated financial products — for enterprise clients across Europe, the Middle East, Australia, and North America. We're a small, senior team led by founder and UX Lead Piotr Wilk: small on purpose, because it's how we move faster than agencies many times our size on work that has to be right the first time.
What We Do
Our Niche: FinTech, Payments & Embedded
We go deep in a few hard domains instead of wide across easy ones. That focus is why our designs hold up in the field — under regulation, on real hardware, with real users who have one shot to complete a transaction. See how we structure engagements in Work With Us.
How We Think
Huggable UX — Our Point of View
Financial and payment software has a reputation for being cold, intimidating, and easy to get wrong. Huggable UX is our answer: interfaces for high-stakes, regulated environments that feel accessible, trustworthy, and genuinely delightful. A "huggable" interface is one a first-time user can approach without fear and finish without help.
Design for the Human at the End
The client isn't the end of the path — the user is. We do the best for the user and make the client succeed because of it.
Trust Is a Design Outcome
In payments, hesitation is failure. We reduce errors, remove ambiguity, and make the safe path the obvious one.
Speed Is King — without Chaos
A systemic workflow lets us ship faster than others while holding focus, calm, and quality. Deadlines make work different, not worse.
Accessible by Default
Beautiful and usable for everyone — aligned with the European Accessibility Act 2025 and WCAG, not bolted on afterwards.
Patterns over Guesswork
We follow the principles and patterns that help users understand what they're interacting with — then validate with real testing.
Art That Is Utile
Art makes us feel awe; utility makes it matter. We design delightful experiences that actually do their job.
Mission & Philosophy
How We Manage to Change the World
Our mission hasn't changed since day one: prove that the most regulated, constrained corners of software can still produce experiences people genuinely enjoy using.
Why We Design
- Art is what makes humans feel Awe — and Awe fuels imagination
- Imagination is the mother of all invention
- Art that is also utile is what makes the Universe grow
- Utility is the human factor in things — we design for humans
How We Design
- Speed is King — delivered with focus, calm, and quality
- A unique systemic workflow behind every engagement
- We embrace deadlines — they weed out the meaningless
- The best we can possibly be at what we're accountable for
What We Design
- Delightful experiences that do their job
- The best use of Psychology, Ergonomy, Utility, and Technology
- Principles and patterns that help Users understand what they interact with
Industry Recognition
Recognized Where Payment Standards Are Set
We don't just design for the payments industry — we contribute to it, and the industry references our work. We also argue our point of view in full in our Insights.
Design Partner to nexo Standards
- Materials for the global body defining interoperable card-payment protocols
- Work presented at the nexo Annual Conference
- See the work ›
European Accessibility Act
- Practitioner guidance on the EAA 2025 for digital products
- Accessibility designed in from day one — WCAG-aligned
- FinTech products built to meet the 2025 requirements
Rated by Enterprise Clients
- 5.0 average across 40+ verified reviews
- Verified on Clutch and Google
- Read the reviews ›
Proof
Trusted by Payment & Financial Leaders
Designed for Android POS, PAX terminals & enterprise ecosystems.
The client isn't the end of the impact-path our work creates.
At the end, there is always the User.
We design for Humans.
FAQ
Frequently Asked Questions
What does TeddyGraphics do?
TeddyGraphics is a UX/UI design studio specializing in fintech, payments, and embedded interfaces — payment terminals, self-service kiosks, unattended systems, and regulated financial products.
What is Huggable UX?
Huggable UX is our design philosophy: interfaces for high-stakes, regulated environments that feel accessible, trustworthy, and delightful — the opposite of cold, intimidating financial software.
It combines psychology, ergonomics, utility, and accessibility so first-time users complete tasks with confidence.
What industries does TeddyGraphics work in?
Fintech, paytech, and embedded systems — payment terminals, POS, self-service and unattended payment, insurtech, and banking.
Clients include eService (Global Payments), Till Payments, PAX, nexo Standards, Prudential, and Nationale-Nederlanden.
Where is TeddyGraphics based and who does it serve?
We're based in Kielce, Poland, and work with enterprise clients worldwide across Europe, the UK, the Middle East, Australia, and North America.
What are TeddyGraphics' commitments as a company?
Our commitments to the environment, human rights, business ethics, and our own team are part of the same philosophy as our design work:
- Environment: we reduce, reuse, and recycle wherever possible, working towards the smallest possible or zero negative impact on the Earth.
- Human rights: all humans are equal — throughout our organization and our supply chain, free from exploitation and unfair labor practices.
- Business ethics: integrity, transparency, fair competition, and active management of conflicts of interest.
- Workforce: diversity and inclusion, equity and fair treatment, camaraderie, and continuous professional development.